Vestaboard+ payment methods can be managed within the mobile or web app.
Owner permission levels or any user logged in with the original email address used to purchase Vestaboard+ can manage the payment method on file following the steps below.
Within web.vestaboard.com:
- Switch to your intended Vestaboard by clicking the dropdown in the top right corner next to your name initials.
- Once managing the intended Vestaboard with an active Vestaboard+ membership, click on the torch icon located on the left sidebar to access Vestaboard+.
- Select the Billing tab, locate the Payment Method section and select Change.
- By tapping Update Payment Information, you will trigger an email to update your payment information. Keep in mind this email will only send to the email address originally used to purchase your Vestaboard+ subscription.
Within the mobile app:
- Download the latest app update, then tap the gear icon to access the Settings of the current Vestaboard you are managing.
- Within Settings, tap the arrow next to Vestaboard+ to manage your plan.
- From the Manage Vestaboard+ page, locate the Payment Method section and select Change.
- By tapping Update Payment Information, you will trigger an email to update your payment information. Keep in mind this email will only send to the email address originally used to purchase your Vestaboard+ subscription.
If you purchased your Vestaboard+ subscription using Shop Pay, find information on how to update your payment method here.
Not sure who originally purchased Vestaboard+ for your Vestaboard? Contact us.